Returns, Exchanges, & Warranties
The nuts and bolts about returning or exchanging items.Satisfaction Guarantee
Our return & exchange policies are designed to give customers peace-of-mind and complete satisfaction on any purchase from Cover Anything. If you are not satisfied with your purchase, contact our customer care center and we will address your concerns and work to correct them. Due to the wide variety of products and materials offered at Cover Anything, the policies may be different for each product. Please be sure to read and understand the return and/or exchange policies for the product you purchase.
Cover Anything guarantees that the product you order will arrive in new condition, be free of defects, and cover the vehicle for which it was ordered. If your item does not meet these criteria, you must contact us within 30 days of receipt of the product to initiate a return or exchange. After 30 days, we are unable to process returns or exchanges and a warranty claim would need to be initiated for any damage or defects. Any and all issues related to the way the cover fits must be addressed within the initial 30-day period and cannot be remedied through a warranty claim.
Items that cannot be returned due to the made-to-order, custom nature of the product will be indicated as such within the "Warranty & Returns" section of the product page.
Holiday Return Policy
Our products make excellent gifts for the holidays. We extend our return policy for any orders placed between the Friday after Thanksgiving ("Black Friday") until December 25. Any order placed between those dates will be able to be returned for a full refund, minus any applicable fees, until February 1 of the following year.
How to Return an Item
- Contact our customer support center within 30 days of receiving your product.
- You will be issued a Return Merchandise Authorization (RMA) number and a return UPS label via email.
- Item must be received by Cover Anything within 15 days of receiving an RMA number. After 15 days another RMA will need to be obtained. If this is beyond the 30 day return period, the return request may be denied.
- Refund, minus any applicable shipping or restocking fees, will be issued to your payment method when item has been received and inspected at our warehouse. Refund will appear on your statement within 10 business days of arriving at our warehouse.
How to Exchange an Item
- Follow the steps above for returning the product you wish to exchange.
- The replacement item will be shipped immediately once RMA is issued, and your payment method will be charged once item ships.
- You will receive email(s) with details of return and exchange.
- All exchanges are final. No items received as part of an exchange are eligible to be returned.
Return Terms & Conditions
All returns requested in the 30-day return period are subject to the terms and conditions set forth below:
- Cover Anything is not responsible for any items returned without prior authorization. A 20% restocking fee will be applied to merchandise received without an RMA or shipped by means other than the provided UPS label.
- Returned merchandise must be in like-new, unused, resellable condition and must be securely and correctly repacked in original box, including all accessories and documents. Merchandise that is not in acceptable condition is subject to a 20% restocking fee.
- Shipping charges are non-refundable.
- Items returned for reasons other than fit/size or damaged/defective will be subject to a 20% restocking fee.
- Customers will be responsible for return shipping on any returns not due to damaged or defective goods.
Warranty Terms & Conditions
All Cover Anything covers are warranted against defects in material and workmanship for the prorated periods listed below for each material. If a defect arises during the warranty period, Cover Anything will repair or replace the cover based on the prorated schedule for the material. Receipt of proof of purchase must be presented for any warranty claim. Please keep your receipt and any tags removed from your product. Product may be required to be returned to retailer prior to receiving the warranty replacement.
Any limitations of liability in this warranty will not apply to (i) death or personal injury pursuant to any state product liability law; (ii) fraud or misrepresentation; or (iii) intentional misconduct or gross negligence. Any damages claim based on gross negligence will be limited to foreseeable damage typical for the product concerned.
This limited warranty does not cover wear, soiling, shrinkage, or stains from normal usage and care. Fading, which occurs in all dyed fabrics, does not affect the performance of the cover and is not covered under warranty. The product must be properly secured, maintained, and utilized for the purpose for which it was intended. Upon inspection, manufacturer maintains the exclusive right to repair or replace the product within the published warranty period in its sole and absolute discretion. Issues that are not covered by the warranty include, but are not limited to, any extraordinary acts of nature such as severe storms, high winds, hail, hurricanes, tornadoes, floods, freezing rain, and ice, or damage caused by animals or pets. Damage caused by water pooling on the cover and/or water intrusion is not covered by this warranty. In addition, any abuse or negligent use of product as determined by the manufacturer is not covered under the limited warranty. When possible and as a courtesy, manufacturer will attempt to repair damaged covers at a reduced cost, upon customer approval and request.
The prorated warranty periods for each category and material are as follows:
Car Covers
Cover Anything warrants, to the original purchaser, that its products are free from defects in material and workmanship for the periods listed below. Any cover deemed defective will be replaced per the appropriate prorated schedule, not to include shipping, handling, or any other fees. The warranty is effective from the date of the initial purchase and only one warranty claim may be submitted per original purchase.
SUV Covers
Cover Anything warrants, to the original purchaser, that its products are free from defects in material and workmanship for the periods listed below. Any cover deemed defective will be replaced per the appropriate prorated schedule, not to include shipping, handling, or any other fees. The warranty is effective from the date of the initial purchase and only one warranty claim may be submitted per original purchase.
Truck Covers
Cover Anything warrants, to the original purchaser, that its products are free from defects in material and workmanship for the periods listed below. Any cover deemed defective will be replaced per the appropriate prorated schedule, not to include shipping, handling, or any other fees. The warranty is effective from the date of the initial purchase and only one warranty claim may be submitted per original purchase.
Van Covers
Cover Anything warrants, to the original purchaser, that its products are free from defects in material and workmanship for the periods listed below. Any cover deemed defective will be replaced per the appropriate prorated schedule, not to include shipping, handling, or any other fees. The warranty is effective from the date of the initial purchase and only one warranty claim may be submitted per original purchase.
Motorcycle Covers
Cover Anything warrants, to the original purchaser, that its products are free from defects in material and workmanship for the periods listed below. Any cover deemed defective will be replaced per the appropriate prorated schedule, not to include shipping, handling, or any other fees. The warranty is effective from the date of the initial purchase and only one warranty claim may be submitted per original purchase.
Scooter Covers
Cover Anything warrants, to the original purchaser, that its products are free from defects in material and workmanship for the periods listed below. Any cover deemed defective will be replaced per the appropriate prorated schedule, not to include shipping, handling, or any other fees. The warranty is effective from the date of the initial purchase and only one warranty claim may be submitted per original purchase.
ATV Covers
Cover Anything warrants, to the original purchaser, that its products are free from defects in material and workmanship for the periods listed below. Any cover deemed defective will be replaced per the appropriate prorated schedule, not to include shipping, handling, or any other fees. The warranty is effective from the date of the initial purchase and only one warranty claim may be submitted per original purchase.
Boat Covers
Cover Anything warrants, to the original purchaser, that its products are free from defects in material and workmanship for the periods listed below. Any cover deemed defective will be replaced per the appropriate prorated schedule, not to include shipping, handling, or any other fees. The warranty is effective from the date of the initial purchase and only one warranty claim may be submitted per original purchase.
Pontoon Covers
Cover Anything warrants, to the original purchaser, that its products are free from defects in material and workmanship for the periods listed below. Any cover deemed defective will be replaced per the appropriate prorated schedule, not to include shipping, handling, or any other fees. The warranty is effective from the date of the initial purchase and only one warranty claim may be submitted per original purchase.